Job Responsibilities:
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Continuously listening to and responding to trends and online conversations;
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Participating/creating conversations, building relationships with influencers, and responding to their queries/concerns/problems with quality solutions and support;
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Working closely with the team to understand and participate in ongoing marketing and campaign activities;
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Analyzing, optimizing, and reporting on the community performance;
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From time to time, monitoring and responding to queries outside of office hours;
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Provide regular updates to the team on the status and progress of the campaign;
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Running our social media channels by posting fresh and engaging content, as well as participating in/creating conversations;
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Understanding and reporting on the communityโs health and progress through qualitative and quantitative feedback/insight.
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Ad hoc duties assigned by related supervisor
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Qualifications:
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Bachelor’s Degree or equivalent practical experience with strong English communication skills (both written and verbal);
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Minimum 2 years in community management and it was nice if you have a digital or startup or MCN background ;
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Outstanding skills in communication, presentation, and problem-solving, enjoys communication with users, and delivers daily support with a solid user-driven mindset.
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Strong attention to detail and ability to work independently;
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Can make decisions as an expert in community management by data and reasonable logical thinking;
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Able to work in a team and lead a small team to achieve business objectives.